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Frequently Asked Questions

• What payment methods do you accept?

  You can top up your balance via:

  • Bitcoin
  • Credit Card
  • Perfect Money
  • Capitalist
  • Payeer

  All the other available methods are listed here.

• Transaction was marked as high-risk

  In order to prevent fraud activity our system requires KYC verification. Right after spotting suspicious transaction, our system sends you a message:

  "Your transaction was marked as high-risk by the payment system, because it was without 3D secure. In this case we are obliged to verify your identity to confirm that the card belongs to you and ensure legitimacy of the transaction.

  In order to complete the payment we kindly ask you to send us the following:

  Photos of the sides of the card you used for this payment and where we can clearly see your name, surname and the LAST 4 digits of the card’s number. Surely, you can cover part of your card’s number and CVV. Photo of your ID (Similarly, you can cover part of the digits from your ID number.) A selfie with your ID where we can see clearly: your face, name and surname. Please note, that it takes some time to update our allow-list manually, so you might receive a few more high-risk notifications after sending the docs. However, it is enough to provide it just once, after that your transactions will be approved soon.

  Thank you very much for understanding!"

  From this moment you can do one of the following: completing the verification progress or refuse to do so. Following first one you can send the required docs to our financial department directly through your personal account on teleboost.org.

  If you are to refuse to complete the verification, you will receive a refund within 5-10 days.

  And, sure, feel free to contact our customer support team if you will have any questions about the current stage of you transaction. Thank you!

• When will my order be delivered?

  Delivery speed depends on service and a load on a platform at the moment.

  We advise you to check service description to find out average delivery speed and other details before creating an order.

  Please notice that in case of SMM services faster doesn’t mean better. Most high-quality services have lower speed. It allows you to be sure that all statistics will be counted correctly and avoid drops.

  If the term expired but your order is not completed yet, please contact us via live-chat on teleboost.org.

• Can I get a refund?

  No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from teleboost.org.

  Orders placed in teleboost.org will not be refunded or canceled after they are placed. You will receive a refund credit to your teleboost.org account if the order is non deliverable.

  If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients on other social media account.

• Can I change my account email address?

  For security reasons we do not allow changing the email in the interface of your personal account. If you have a need to change your registration email please contact our Live Support and leave a request.